Effective Date: 23/10/2024

These Terms and Conditions (“Terms”) govern your access to and use of the Exceat Lab website (“Website”) and any software, services, or products (collectively referred to as the “Services”) provided by Exceat Lab. By accessing or using our Website and Services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using the Website or Services.

1. Eligibility

To use our Services, you must be at least 18 years of age or have the legal capacity to enter into a binding contract in the jurisdiction where you reside.

2. Services

Exceat Lab offers a variety of software development services, including custom development, and pre-made software products. We reserve the right to modify, suspend, or discontinue any aspect of our Services at our discretion.

3. User Accounts

In order to access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information when creating your account and to keep that information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Purchasing Terms
  • Payment Options: Customers can select one of three payment options: (i) 3-month installments, (ii) annual plan, or (iii) buy it now price. Prices for each software vary depending on the features and the value of the latest updates.
  • Payment Selection is Final: Once a payment method has been selected, it cannot be changed later.
  • 14-Day Free Trial: Only customers who select the “Buy It Now” option are eligible for a 14-day free trial.
  • 3-Month Installment Plan: For customers selecting the 3-month plan, payments will be split into three installments: 40% of the price is due at the start, followed by 30% after one month, and the remaining 30% at the end of the second month. If the customer fails to make any payment, the system will be shut down within 7 days after the due date until the payment is made.
  • Annual Plan: Annual plan payments follow the same installment structure, with server fees included in the annual price.
  • Server Maintenance Fee (Buy It Now): Customers who choose the “Buy It Now” option will be required to pay a server maintenance fee of 2500 LKR starting from the second year of purchase.
  • Software Provision: The software will be arranged within 24 hours of purchase. By default, it will be hosted on our business sub-domain. If the customer prefers to use their own domain, they must either purchase it themselves or send payment to us. The customer is responsible for renewing their domain each year.
  • Domain Ownership: Regardless of the package selected, customers are allowed to use their own domains. We will assist in publishing the software on the chosen domain.
5. Intellectual Property

All content, software, logos, designs, and trademarks on the Website are owned by Exceat Lab or its licensors and are protected by copyright and trademark laws. You may not use, reproduce, or distribute these without prior written permission from Exceat Lab.

6. Disclaimer of Warranties

Exceat Lab makes no warranties or representations about the accuracy or completeness of the content on our Website or the Services. All Services are provided “as-is,” and Exceat Lab disclaims all warranties, express or implied.

7. Limitation of Liability

In no event shall Exceat Lab be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or Services.

8. Indemnification

You agree to indemnify and hold Exceat Lab harmless from any claims, losses, or damages resulting from your use of the Website, Services, or any violation of these Terms.

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of laws principles.

10. Modifications

Exceat Lab reserves the right to modify or update these Terms at any time. Changes will be effective when posted on the Website, and your continued use of the Services constitutes acceptance of the updated Terms.

11. Contact Information

For questions or concerns regarding these Terms, please contact us at hello@exceatlab.com.